Returns
Please note that all our garments are custom-made according to your specifications and measurements, tailored uniquely for each customer. As a result, we do not offer refunds. If there are any issues with the fit or construction of your garments, please contact Customer Experience within 10 days of receiving your order. If you purchased online, you can reach out via email or call/whatsapp number.
Alterations
We understand that achieving the perfect fit is important. If adjustments are needed, please contact our Customer Experience Team within 10 days of receiving your order. You may choose to have alterations done by a local tailor of your preference. Simply submit your receipt to us to start your fit claim process.
Local Tailor Reimbursement
For online orders in the USA or Canada, ARNO by ANNY will reimburse up to $50 for alterations. In UK, the reimbursement is up to $65. The specific amount reimbursed will depend on the type of garment and the alterations required. Please refer to the alterations reimbursement table below for details.
How much does ARNO by ANNY reimburse for local alterations?
- Blazer $50
- Vest $25
- Pants $25
- Tuxedo Jacket $50
- Tuxedo Pant $25